Issue Resolution

Issue Resolution

Issue Resolution

Issue Resolution

This form is for advising of damaged products, arranging a replacement or requesting a refund/credit of an existing order.

Note: Credit is provided on custom items including all Sim body parts. A cash refund or credit can be requested on all other items.
Please provide as much information as possible when claiming for damaged or missing shipments so that this can be passed onto the shipper. Note that it may be necessary to request further information. A member of the team will contact you accordingly.
I confirm that the information I have provided is true to the best of my knowledge.
Sending

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